Many thanks, Filip! This is a wonderful, inspiring article and it taught me a lot about the benefits of chat bots in our day and age, especially in banking. I am currently working as a software developer at a local bank and this seems right up our alley! I feel inspired to undertake a similar initiative to improve our customer relationship and provide efficient answers to frequent queries. You definitely earned yourself a new subscriber, and I’m eager to see what new projects you and your team embark on. Cheers!